We undertake bulk orders and custom orders. Please contact us directly using Instagram DM or WhatsApp +917981414515.
Yes, we undertake customized wedding collection orders according to the requirements. For orders, please contact us directly using Instagram DM or WhatsApp +917981414515.
All the Special discounts are notified in the website
Shipping charges vary based on your location and the weight of the order. For general orders, shipping charges are automatically applied in the cart page depending on your zip/pin code.
Orders which are available are shipped within 3 to 5 business days, Custom orders are usually shipped in 7 to 10 days depending on the work required on the product (It may take more time). The status of your order shipment will be notified through email.
Normal orders are shipped using speed post (India Post). A tracking ID is provided to the customer after the item is shipped.
Mostly, orders once shipped, will be delivered within 3-7 business days. (**Depending on the locations and reach by India Post few orders may be delayed.)
If you can’t track your order with the given tracking ID, you can contact our support team using Instagram DM or WhatsApp
We are currently taking orders only within India.
Most of the orders within India can be tracked using India post speed-post tracking website.
https://www.indiapost.gov.in/_layouts/15/dop.portal.tracking/trackconsignment.aspx
For shipping details of Custom Orders and orders shipped to other countries other than India please contact us using Instagram DM or call us @+917981414515
Track your order within the website using the given tracking id. If you need assistance, please contact using Instagram DM or call us @+917981414515
Depends on the design and availability. For queries contact us.
We can provide either a refund or a replacement if you are eligible. Please refer to our refund policy https://indievastralay.com/refund-policy/
To cancel the order, you can contact our team using Instagram DM or call us @+917981414515
To get a refund, please refer to our refund policy https://indievastralay.com/refund-policy/
Contact our support immediately so that they can replace your item with the desired one.
Please refer to FAQs regarding refunds and to the refund policy. https://indievastralay.com/refund-policy/
We accept payments using “Razorpay”, please refer to the below-provided links
https://razorpay.com/docs/payment-gateway/payment-methods/
All our products are listed in INR (Indian Rupee)
You may not receive an order confirmation immediately, please wait for 2 hours. If not received please contact us through WhatsApp
Issues may occur due to slow network connections, Payment gateway problems or delay in response from your bank. Please try to order again after some time and always make sure to have a good internet connection while doing the payments.
You can contact us using
We are located and operating from Hyderabad, Telangana